Vista SP1 update process kills some PCs, Microsoft responds

Microsoft hastily pulls a bad precondition update that caused a world of problems for some users of Microsoft

To be started using Microsoft Windows Vista Service Pack 1 to select clients recently. The SP1 update drew mixed reviews according to the initial tests. However, although it is relatively stable SP1, pulled into Windows updates and a requirement to update is to give people problems.

Microsoft rolled out three prerequisite updates last week through Windows Update to prepare computer users computers SP1 for Windows Vista. If customers tried to install Vista SP1 without the upgrade, the installation process SP1 just go and grab the update.

One of these updates KB937287 caused serious problems among some users. As Vista SP1 automatically grabs this update, some users are experiencing side effects during the process of installing SP1.

During the installation process of Vista SP1, some unfortunate users of its report computer gets stuck on the third step - the Windows Update step. His installation process of reading, “Setting the updates: stage 3 of 3 - 0% complete,” according to a user, and then the system reboots. After restarting the installation process resumes - then the computer is restarted again. The computer “freezes” that does not start in a loop. Many users of the Microsoft forums have reported having the same problem. Other users have reported that their computer simply will not boot properly.

Exactly how widespread the problem is at the time is unknown. Microsoft is trying to explore what is causing this accident unrecoverable. In the meantime had thrown the requirement to upgrade.

For affected users, and the upgrade, the only solution is to reboot their computers, the boot of his original disc Vista and make a system to restore restore your computer to a state several days earlier. Users can choose to have multiple restore points for finding a job, if they exist at all jobs. Some users, the search for points of restoration work after several attempts. However, users should turn off automatic update of Windows or the problem may recommence.

Some users have reported problems of hardware and hard drive after restoration.

Many mislabelled the problem as a problem directly caused by Vista SP1. Although SP1 was inadvertently trigger the problem, is a prerequisite for updating SP1 Vista that raised havoc on users of the machines. Microsoft has responded quickly acknowledges this problem and hopes to fix the update.